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Old 08-08-2012, 10:23 AM   #1
BIGBOSS2405
 
Join Date: Aug 2012
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Thumbs down Beginner's package not available on Steam

Hello,

The Beginner's Package is not available on Steam. It's contained :
- 2 characters slots
- 3 vaults Chests
- 1 Karate Penguin Pet
- 2600 gold
Price : 20$


Warning : If you buy this package on Steam, you only 2600 gold and nothing more...

Steam's players are injured than navigators' players

Last edited by BIGBOSS2405: 08-08-2012 at 10:28 AM.
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Old 08-08-2012, 07:19 PM   #2
theexotickuribo
 
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That is a lie! IT worked perfectly for me! Check your vaults! youll find the penguin and 3 vault chests! and I had 3 character slots If you're telling the truth then be more specific. Maybe you have already bought all the vault chests and filled them before buying? IDK but it worked fine for me
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Old 08-08-2012, 09:13 PM   #3
Docman
 
 
 
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If you didn't get what you bought contact Wild Shadow directly. Their support people are fixing these mistakes, you're not the only one with this problem.

http://blog.wildshadow.com/support
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Old 08-09-2012, 08:45 AM   #4
BIGBOSS2405
 
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I have not purchased this package Because I had a doubt. Indeed, the title of the transaction was the same as the transaction 2600 gold :

beginner's package transaction : http://img19.imageshack.us/img19/928...rspackage2.png

2600 gold transaction : http://img515.imageshack.us/img515/8474/2600gold.png


Same title "Realm Gold"...


I asked the support and they told me that only money :
http://img839.imageshack.us/img839/1...nsesupport.png
(in french because i'm french)

==> "Steam considers only the monetization of the package that contains 2600 gold"
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Old 08-09-2012, 09:09 AM   #5
BIGBOSS2405
 
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a possible solution, register a web account

- Play Realm with Steam
- Click "account"
- Click "register a web account"
- Register
- Play Realm with a navigator with information recorded and pay the beginner's package =)

EDIT : I use this solution, i bought this package, it's work for me =)

Last edited by BIGBOSS2405: 08-09-2012 at 09:44 AM.
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Old 08-09-2012, 08:07 PM   #6
ton de mo nai
 
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I know for a fact that they patched this problem before you posted the topic. I bought the starter package myself, on Steam, just yesterday.
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Old 08-10-2012, 06:37 AM   #7
Europhoria
 
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Quote:
Originally Posted by ton de mo nai View Post
I know for a fact that they patched this problem before you posted the topic. I bought the starter package myself, on Steam, just yesterday.
I'm assuming you get everything regardless of whether you're a beginner i.e. already have purchased chests and extra character slots.
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Old 08-10-2012, 10:16 PM   #8
Docman
 
 
 
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Yep. The beginner package was given to everyone just to be fair. It's my understanding after the initial 7 days the beginner package will only be shown to, well, beginners.
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Old 08-11-2012, 08:48 PM   #9
ton de mo nai
 
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Quote:
Originally Posted by Europhoria View Post
I'm assuming you get everything regardless of whether you're a beginner i.e. already have purchased chests and extra character slots.
Yes, I had a few character slots already, and a couple rows of vault space. I got 3 chests, 2600 gold, the pet was in one of the chests, and I got 2 more character slots, all exactly as advertised.
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Old 08-12-2012, 10:54 PM   #10
Europhoria
 
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Thanks guys. This will give me a chance to try out some of the other characters that I have a tonne of gear for, but never had much of a chance to use them.
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Old 09-06-2012, 01:07 AM   #11
Silent Dogwood
 
 
 
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Dude if it doesn't work on steam do this,
firstly check that it has the deal link in the top left hand corner (red bag)
now just send your account to access it via the internet, go into the account tab on the main page and send it to your email.
then just go onto the online rotmg and sign in
Then just use paypal or google checkout to buy it
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