one of my USB ports "died"

v@.Li.um · 08-09-2012, 02:13 PM

Everything was working fine before I shut down the computer to go to work. I come back home and when W7 starts it gives me the "...unable to install drivers" message. The wacom I had connected to that port is not working. Plug it into a different port, it works. To check if it is actually the usb port, I plug a flash memory and nothing...

It shows up as "unknown device" in the device manager.

Any clues?

caveman26 · 08-09-2012, 02:30 PM

maybe a conflict of drivers on the usb goto device manager and uninstall all drivers under the usb hub and refresh and see if that helps

v@.Li.um · 08-10-2012, 04:49 AM

EDIT: Also, I'm trying to get newer drivers for my USB 3.0 controller, but the one in the Asus site seems to be outdated, Intel has a newer version of it, although I'm not sure if it is meant for my mobo.

It is the Ranesas/NEC chip btw.

Quote:

Originally Posted by caveman26

maybe a conflict of drivers on the usb goto device manager and uninstall all drivers under the usb hub and refresh and see if that helps

Ok, tried doing this and the results have been a mess. I uninstall but then right of the bat windows tries to install the drivers again. In some cases the m/kb stop working... is there any other way to do this?

Quote:

Originally Posted by SomeGamePlayer

You could also try unplugging your rig from the wall and holding down the power button for around 15 seconds. Then reconnect power and reboot.

This fix releases the existing BIOS/hardware connections which are then reestablished when you reboot.

This fixes those USB device not recognized issues 9.9 times out of 10.

Oh, first time I heard that. Will try now.

caveman26 · 08-10-2012, 06:19 AM

it will load every usb driver and should not take that long should have said make sure you password or the way you log on goes straight to your desktop to make it faster

v@.Li.um · 08-12-2012, 04:38 AM

Ok, I reinstalled the Renesas driver & tried that 15 sec. thing; either of them worked, so thanks guys

08-09-2012, 02:13 PM	#1
v@.Li.um Join Date: Nov 2005 Reputation: 352 Posts: 3,834	one of my USB ports "died" Everything was working fine before I shut down the computer to go to work. I come back home and when W7 starts it gives me the "...unable to install drivers" message. The wacom I had connected to that port is not working. Plug it into a different port, it works. To check if it is actually the usb port, I plug a flash memory and nothing... It shows up as "unknown device" in the device manager. Any clues?

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08-09-2012, 02:30 PM	#2
caveman26 Join Date: Apr 2009 Reputation: 1643 Posts: 4,149	maybe a conflict of drivers on the usb goto device manager and uninstall all drivers under the usb hub and refresh and see if that helps

08-10-2012, 06:19 AM	#4
caveman26 Join Date: Apr 2009 Reputation: 1643 Posts: 4,149	it will load every usb driver and should not take that long should have said make sure you password or the way you log on goes straight to your desktop to make it faster

08-12-2012, 04:38 AM	#5
v@.Li.um Join Date: Nov 2005 Reputation: 352 Posts: 3,834	Ok, I reinstalled the Renesas driver & tried that 15 sec. thing; either of them worked, so thanks guys