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Old 08-13-2012, 08:58 PM   #1
Alpha1711x
 
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Red face Can't hear friends in steam voice but they can hear me

I just bought a new computer and I can't hear my friends on the other side of voice chat but they can hear me, help?
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Old 08-13-2012, 09:21 PM   #2
MonthOLDpickle
 
 
 
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Can you hear them in other programs like skype? Typically this issue is not on your side. Go in options is incoming turned off? In your sound volume? Ask your friends the same for outgoing.
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Old 08-13-2012, 09:32 PM   #3
Alpha1711x
 
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Yes I can hear people in other programs like Skype. I am currently on my iPad right now and I'm just gathering ideas on what I can do to get this fixed.
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Old 08-13-2012, 09:36 PM   #4
MonthOLDpickle
 
 
 
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This sounds like an issue with them than and not you.
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Old 08-13-2012, 09:42 PM   #5
Alpha1711x
 
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So there's nothing I can do? I already contacted steam support and they don't have a clue about what's going on.
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Old 08-13-2012, 09:54 PM   #6
MonthOLDpickle
 
 
 
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Yeah its not an issue with steam. If this even happens on skype where they hear you but you can't hear them..unless you have your sound turned off or something. It is most likely a settings on your friends PC not yours. Its also not a bad defect just most likely a setting on their side..

Like they don't have:

~ The mic is not set as default output
~ Mic is muted (either system wide or in steam / program)
~ The mic is bad

So...I think you need to go look @ their settings.
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Old 08-13-2012, 10:40 PM   #7
mylefty
 
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When you go to Steam's settings>> Voice do you have the 'Receive' volume up?

What are you listening with (speakers, wired/wireless headphones etc.) and how is it connected to the new PC? (what socket? - audio socket in the back or front, USB etc)

Each your friends hear each other?
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Old 08-14-2012, 12:38 PM   #8
Alpha1711x
 
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My voice recieve volume is up, I am listening with a headset that is connected to the audio and mic socket in the front, and my friends can hear each other.
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Old 08-15-2012, 05:29 AM   #9
mylefty
 
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May be try the following

Before starting Steam, go to Windows Start>> Control Panel>> Sound, click on the 'Recording' tab and check if your Mic is set as the default recording device.

Then start Steam, go to settings>> Voice, and see if 'Recording (audio input) device' says the same recording device.

If that doesn't work, while in Steam's Voice settings, see what you have for 'When voice is active:' - whatever setting you have try the other and see if you have any luck.

Last edited by mylefty: 08-15-2012 at 04:55 PM.
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Old 08-16-2012, 10:10 AM   #10
Alpha1711x
 
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Microphone: Default device
Rear Mic: currently unavailible
Line in: Ready
Stereo Mix: currently unavailble

Steam voice has microphone set as default device
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Old 08-20-2012, 09:36 PM   #11
mylefty
 
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Sorry, my bad I got confused who could hear who.

First, close Steam if it's running. Then go to Windows Start>> Control Panel>> Sound, and click on the 'Playback' tab, and check if the device you are using to listen to audio is set as both the 'Default Device' and the 'Default Communication Device'.
(If you right click on the device and see the options 'Set as Default Device' or 'Set as Default Communication Device' then it's not set).

Then start Steam and test voice with your friends. If you're running Windows 7, while Steam is open, right-click on the volume icon on your taskbar (bottom right of your screen), click on 'Open Volume Mixer' and in the Applications list make sure Steam's volume is on full and is not set to mute.

If the instructions aren't clear let me know and I'll provide screenshots.
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Old 09-16-2012, 04:43 PM   #12
banebeta
 
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Red face

USE A DIFFERENT USB port
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Old 01-06-2014, 08:37 AM   #13
Gloric
 
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Level 20 Threat Necromancer Appears

If anyone finds this thread from Googling. I found the culprit to be in the Win7 sound options, when you switch USB device or similar, you have to make sure that both "set Default Device" AND "set Default Communication Device" are set properly.
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