icrosoft Visual C++ Runtime Library Error Crashing Skyrim

Invader ZAK · 11-17-2012, 08:03 PM

Can some on please tell me how to fix this? It only happens sometimes. I don't have any mods. The only DLC I have is Dawnguard.

Legwon · 11-17-2012, 08:27 PM

according to this posting here u need to update ur java.

please check the post and confirm that is what the issue is.

xybolt · 11-18-2012, 01:48 AM

If this above didn't helped ( it would surprise me if it did ... ) can you post your system specs ? ( post your OS ( fe "windows7 64 bit") / CPU / RAM / gfx card )

Please also ensure that your C++ library is up to date.

Invader ZAK · 11-20-2012, 04:55 PM

The issue is that the game crashes because of a Microsoft C++ error and it says: R6025 -Pure virtual function call

Updating my java didn't work.

If you need to know my specs:

windows 7 32 bit
2.4 ghz cpu
2 gb ram
amd radeon 4850

Can someone please tell me how to update my C++ library? I don't know how. If anyone can help me fix this it would be HUGELY appreciated.

Legwon · 11-20-2012, 05:11 PM

heres a link for the dist pack for ms c++ library.
http://www.microsoft.com/en-us/downl...s.aspx?id=5555

heres the google page i found it on. may have a better answer for u ...
http://www.google.ca/url?sa=t&rct=j&...RXE4Q0n1a1esXw

McDave · 11-20-2012, 05:12 PM

I've had that happen with other games (on CD/DVD) and had to reinstall the game to fix it.

Invader ZAK · 11-20-2012, 05:16 PM

Thanks, to both of you! I'll try updating and then re installing if that doesn't work.

One question about downloading/updating the C++. Do I have to uninstall the old Microsoft C++ or will it automatically overwrite it?

Legwon · 11-20-2012, 05:32 PM

Quote:

Originally Posted by Invader ZAK

One question about downloading/updating the C++. Do I have to uninstall the old Microsoft C++ or will it automatically overwrite it?

i dont have a clue :s
never had to deal with it myself

Shadowblade001 · 11-21-2012, 12:08 PM

Quote:

Originally Posted by Invader ZAK

One question about downloading/updating the C++. Do I have to uninstall the old Microsoft C++ or will it automatically overwrite it?

No, you can have different versions at the same time and the relevant software will use what it needs to. I have versions for 2005, 2008 and 2010 on my system.

Make sure you get the 64 bit version if you have Windows 7 64 bit.

You may need to update DotNetFX as well.

~

xybolt · 11-22-2012, 04:23 AM

the problem at windows error message is that it's thrown up within a series of error. At least some windows errors have several causes and meaning, which makes it more difficult to find the problem.

A most known cause is RAM limitation within a 32bit system. that's why i asked for your specs, but you have win7 32 bit with 2GB, which is enough. Adding more RAM doesn't work because 32bit supports only up to 2GB addressing.

since you are saying "it happens sometimes" then it could be that the error is thrown up when the system cannot find the data in the RAM. 2GB is pretty small, with windows7, you have 1GB left. Ensure that your skyrim game doesn't exceed 1GB gap. If it happens, then you may be unlucky if the required data information got moved to the swap file in HDD instead of being on the RAM.

the RAM works by this way ; if the page table is full, the oldest/least frequently used partition is moved to swap memory in HDD to replace it with new data. After a while, when the swap partition got timed out ( not re-used) it will be removed from your virtual memory. Well here, the CPU inserts an address on your RAM. But it doesn't contain the right data ( it's checked before excluding ). Since the game is a continuous progress, it cannot wait long enough ( swapping data from RAM to HDD is slow because HDD is the slowest part of your system ) and thus it gives up and throws an exception to windows.

Buck213 · 02-04-2013, 01:59 PM

Invader ZAK, were you able to fix the problem and if so what did you do? If not, what model cpu is it that you have?

Quote:

Originally Posted by Invader ZAK

One question about downloading/updating the C++. Do I have to uninstall the old Microsoft C++ or will it automatically overwrite it?

It is better to uninstall .NET and then reinstall .NET and then update .NET, as running the installer again just repairs or removes .NET.

Quote:

Originally Posted by xybolt

A most known cause is RAM limitation within a 32bit system. that's why i asked for your specs, but you have win7 32 bit with 2GB, which is enough. Adding more RAM doesn't work because 32bit supports only up to 2GB addressing.

32 bit Windows 7 supports from 2GB up to 4GB Addressing depending on the version.
Windows 7 all versions but starter: 2GB Max for the Process 'The Game' and 2GB Max for the System 'The OS'. That equals 4GB
Windows 7 Starter: I think it is 1GB for the Process and 1GB for the System. That equals 2GB

This means adding more RAM will allow more memory for the game, which usually improves performance, unless he has Windows 7 Starter version of course, but he did not state the version he is using.

Have a look here for MS 32bit addressing information:
http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

Back to the C++ problem, adding more RAM will not fix this as it is a bug in the game or maybe a incompatibility with some hardware, see the link below for a Description of the R6025 run-time error in Visual C++.

http://support.microsoft.com/kb/125749

What did not fix this problem:
- Reinstalling Steam
- Reinstalling Skyrim
- Reinstalling XP or 7
- Reinstalling .NET Frameworks
- Reinstalling Microsoft Visual C++ 2010 Redistributable
- Reinstalling DirectX
- Making sure all Drivers/Software was Updated
- Contacting Bethesda Technical Support

I like the idea that a Java update would fix the problem, thats funny. Did Bethesda come up with that one?

Only way I know to fix this problem:
- Disable Dawnguard

I contacted their tech support and all they did was tell me to do what I already tried multiple times. They kept switching Tech Support people and repeating the same steps over like a scratched record. I spent a lot of time creating a nicely formatted list of what I tried and the processes running, etc. and they did not even read it and even told me so. They said they were going to send me to the next tier of support and then they stopped contacting me. They even told me once to install the Microsoft Visual C++ 2008 Redistributable, but the game uses the Microsoft Visual C++ 2010 Redistributable.

xybolt · 02-04-2013, 11:36 PM

Quote:

Originally Posted by Buck213

They even told me once to install the Microsoft Visual C++ 2008 Redistributable, but the game uses the Microsoft Visual C++ 2010 Redistributable.

=O

If you have experienced it too, then you can dig in the event viewer to narrow down the cause. That message is being thrown up at several exceptions caused by the software.

Buck213 · 02-05-2013, 06:56 AM

Quote:

Originally Posted by xybolt

If you have experienced it too, then you can dig in the event viewer to narrow down the cause. That message is being thrown up at several exceptions caused by the software.

On a good day the average is 1 crash every 10 minutes.

Unfortunately there has never been an entry in the event viewer for these errors for me and the only reason I found out it was the C++ runtime 6025 error was due to I installed MS Visual Studio 2010 so that I could capture a dump and try to get more information to send to Bethesda.

Buck213 · 02-13-2013, 12:39 PM

After further testing I have found out that my information was incorrect, so it is back to testing.

Seph64 · 02-13-2013, 01:04 PM

I don't think declining vampirism has anything to do with it. Well, not in my case anyway.

In my case, it's the way Skyrim handles their save files with new DLC is what cause these MS Visual C++ errors. Take for instance when I bought, downloaded and enabled Dragonborn. Before I bought it, my saves all worked fine. No crashes, no MS Visual C++ errors. After I bought DB, I start getting the MS Visual C++ errors. This was especially annoying since I wanted to go through DB on my level 81 character. But no, I had to rid myself of my saves at that point (well, I backed them up before deleting them). New characters after obtaining Dragonborn? No problems what so ever.

So yeah, if you get these MS Visual C++ errors, move your save files, and create new characters and see if that fixes it.

11-17-2012, 08:03 PM	#1
Invader ZAK Join Date: May 2011 Reputation: 7 Posts: 197	Microsoft Visual C++ Runtime Library Error Crashing Skyrim Can some on please tell me how to fix this? It only happens sometimes. I don't have any mods. The only DLC I have is Dawnguard. Last edited by Invader ZAK: 11-20-2012 at 04:56 PM.

02-13-2013, 12:39 PM	#14
Buck213 Join Date: Jan 2013 Reputation: 0 Posts: 10	After further testing I have found out that my information was incorrect, so it is back to testing. Last edited by Buck213: 02-18-2013 at 06:37 AM.

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11-17-2012, 08:27 PM	#2
Legwon Join Date: Sep 2012 Reputation: 35 Posts: 141	according to this posting here u need to update ur java. please check the post and confirm that is what the issue is.

11-18-2012, 01:48 AM	#3
xybolt Join Date: Sep 2012 Reputation: 146 Posts: 806	If this above didn't helped ( it would surprise me if it did ... ) can you post your system specs ? ( post your OS ( fe "windows7 64 bit") / CPU / RAM / gfx card ) Please also ensure that your C++ library is up to date.

11-20-2012, 04:55 PM	#4
Invader ZAK Join Date: May 2011 Reputation: 7 Posts: 197	The issue is that the game crashes because of a Microsoft C++ error and it says: R6025 -Pure virtual function call Updating my java didn't work. If you need to know my specs: windows 7 32 bit 2.4 ghz cpu 2 gb ram amd radeon 4850 Can someone please tell me how to update my C++ library? I don't know how. If anyone can help me fix this it would be HUGELY appreciated.

11-20-2012, 05:11 PM	#5
Legwon Join Date: Sep 2012 Reputation: 35 Posts: 141	heres a link for the dist pack for ms c++ library. http://www.microsoft.com/en-us/downl...s.aspx?id=5555 heres the google page i found it on. may have a better answer for u ... http://www.google.ca/url?sa=t&rct=j&...RXE4Q0n1a1esXw

11-20-2012, 05:12 PM	#6
McDave Join Date: May 2012 Reputation: 77 Posts: 686	I've had that happen with other games (on CD/DVD) and had to reinstall the game to fix it.

11-20-2012, 05:16 PM	#7
Invader ZAK Join Date: May 2011 Reputation: 7 Posts: 197	Thanks, to both of you! I'll try updating and then re installing if that doesn't work. One question about downloading/updating the C++. Do I have to uninstall the old Microsoft C++ or will it automatically overwrite it?

11-22-2012, 04:23 AM	#10
xybolt Join Date: Sep 2012 Reputation: 146 Posts: 806	the problem at windows error message is that it's thrown up within a series of error. At least some windows errors have several causes and meaning, which makes it more difficult to find the problem. A most known cause is RAM limitation within a 32bit system. that's why i asked for your specs, but you have win7 32 bit with 2GB, which is enough. Adding more RAM doesn't work because 32bit supports only up to 2GB addressing. since you are saying "it happens sometimes" then it could be that the error is thrown up when the system cannot find the data in the RAM. 2GB is pretty small, with windows7, you have 1GB left. Ensure that your skyrim game doesn't exceed 1GB gap. If it happens, then you may be unlucky if the required data information got moved to the swap file in HDD instead of being on the RAM. the RAM works by this way ; if the page table is full, the oldest/least frequently used partition is moved to swap memory in HDD to replace it with new data. After a while, when the swap partition got timed out ( not re-used) it will be removed from your virtual memory. Well here, the CPU inserts an address on your RAM. But it doesn't contain the right data ( it's checked before excluding ). Since the game is a continuous progress, it cannot wait long enough ( swapping data from RAM to HDD is slow because HDD is the slowest part of your system ) and thus it gives up and throws an exception to windows.

02-13-2013, 01:04 PM	#15
Seph64 Join Date: Dec 2004 Reputation: 1092 Posts: 2,060	I don't think declining vampirism has anything to do with it. Well, not in my case anyway. In my case, it's the way Skyrim handles their save files with new DLC is what cause these MS Visual C++ errors. Take for instance when I bought, downloaded and enabled Dragonborn. Before I bought it, my saves all worked fine. No crashes, no MS Visual C++ errors. After I bought DB, I start getting the MS Visual C++ errors. This was especially annoying since I wanted to go through DB on my level 81 character. But no, I had to rid myself of my saves at that point (well, I backed them up before deleting them). New characters after obtaining Dragonborn? No problems what so ever. So yeah, if you get these MS Visual C++ errors, move your save files, and create new characters and see if that fixes it.