crashes to desktop

SiberianPenguin · 01-14-2009, 07:03 PM

UPDATE:
PATCH RELEASED ROUGHLY 5PM EST, JAN 15TH.

right as the game is starting up and the camera is about to enter the footsteps of the characters, the game stutters/freezes and back to the desktop i go. only happens after patch. any fix ideas?

UPDATE: Response from Valve's Jay Stelly:

Quote:

Based on the minidumps we've received through steam, we've identified a crash that is affecting some systems with ATI video cards. We're testing a fix now. This is probably the crash affecting most users in this thread (previous generation ATI card experiencing a crash right when the game starts). Assuming the testing is successful we'll have an update out shortly to address the crash.

Response is on page 15.

BlackShade · 01-14-2009, 07:05 PM

I am having the same issue, since the patch. I crash right to desktop as I am about to enter the char.

Peorth · 01-14-2009, 07:05 PM

Same problem, I get in and I see a few frames as the map starts to render than I crash to desktop with no error.

ravedave · 01-14-2009, 07:10 PM

Same, I have an ATI all in wonder 9600 series on windows XP. I updated it to the most recent drivers (8.12 12/10/2008) and verified game cache.

M processor is a p4 @ 3.2ghz, and I have 1.5 gb of ram.

Anyone get this to work yet?

KhaoSX · 01-14-2009, 07:19 PM

Others have gotten their games to work, however I cannot load a game without getting a stuttering screen and crashing to the desktop.

Curby · 01-14-2009, 07:19 PM

Same instant crash problem here as well. My dedicated server crashes too. Maybe the two problems are tied together.

SiberianPenguin · 01-14-2009, 07:21 PM

another thing to note.. tried joining a game in progress, joined it alright, speccing in third person alright.. but when i clicked to actually take control of the character the game froze and back to the desktop.

Peorth · 01-14-2009, 07:27 PM

Quote:

Originally Posted by SiberianPenguin

another thing to note.. tried joining a game in progress, joined it alright, speccing in third person alright.. but when i clicked to actually take control of the character the game froze and back to the desktop.

Same deal in a single player game, it started up and I saw the little helicopter saying to go to the hospital bit at the beginning, and then the game crashed as it was zooming into the back of my players head.

SiberianPenguin · 01-14-2009, 07:29 PM

actually got an error this time:

Microsoft Visual C++ Runtime Library
------------------------------------

Runtime Error!

Program: c:/program f...

R6025
- pure virtual function call

Zanfall · 01-14-2009, 07:29 PM

Same thing is happening here too with:
Radeon 9800 Pro
1 GB of RAM
AMD Sempron 1.5Ghz 2200

Stuttering screen then the game crashes.
No error appears on screen.

KhaoSX · 01-14-2009, 07:31 PM

This is a very big problem, I can't even play single player.

The problem happens when I try to take control of a player. I can spectate, but when I try to join, the game crashes.

SiberianPenguin · 01-14-2009, 07:32 PM

guess all we can do is wait for valve to save us. unless a computer wiz out there has a trick up his sleeve

Presto · 01-14-2009, 07:34 PM

i had some serious stuttering since patch that tends to go away after a minute then comes back at the beginning of the next level.

krhenrikson · 01-14-2009, 07:34 PM

Help, I want to PLAAYYYYYYY.

Same is happening to me. I am getting no error message.
I rebooted, restarted, verified files, deleted clientregistry.blob.

Nothing works so far.

Help, I want to PLAAYYYYYYY.

archzilla · 01-14-2009, 07:35 PM

Same problem, I can see the intro to nm as the helicopter flies over, as soon as the camera goes into first person it crashes to desktop.

01-14-2009, 07:10 PM	#4
ravedave Join Date: Oct 2008 Reputation: 0 Posts: 5	Same, I have an ATI all in wonder 9600 series on windows XP. I updated it to the most recent drivers (8.12 12/10/2008) and verified game cache. M processor is a p4 @ 3.2ghz, and I have 1.5 gb of ram. Anyone get this to work yet? Last edited by ravedave : 01-14-2009 at 07:26 PM.

01-14-2009, 07:29 PM	#10
Zanfall Join Date: Jul 2007 Reputation: 0 Posts: 51	Same thing is happening here too with: Radeon 9800 Pro 1 GB of RAM AMD Sempron 1.5Ghz 2200 Stuttering screen then the game crashes. No error appears on screen. Last edited by Zanfall : 01-14-2009 at 07:35 PM.

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01-14-2009, 07:05 PM	#2
BlackShade Join Date: Oct 2008 Reputation: 0 Posts: 3	I am having the same issue, since the patch. I crash right to desktop as I am about to enter the char.

01-14-2009, 07:05 PM	#3
Peorth Join Date: Apr 2004 Reputation: 0 Posts: 325	Same problem, I get in and I see a few frames as the map starts to render than I crash to desktop with no error.

01-14-2009, 07:19 PM	#5
KhaoSX Join Date: Apr 2008 Reputation: 0 Posts: 14	Others have gotten their games to work, however I cannot load a game without getting a stuttering screen and crashing to the desktop.

01-14-2009, 07:19 PM	#6
Curby Join Date: Jan 2009 Reputation: 41 Posts: 1,292	Same instant crash problem here as well. My dedicated server crashes too. Maybe the two problems are tied together.

01-14-2009, 07:21 PM	#7
SiberianPenguin Join Date: Sep 2006 Reputation: 33 Posts: 931	another thing to note.. tried joining a game in progress, joined it alright, speccing in third person alright.. but when i clicked to actually take control of the character the game froze and back to the desktop.

01-14-2009, 07:31 PM	#11
KhaoSX Join Date: Apr 2008 Reputation: 0 Posts: 14	This is a very big problem, I can't even play single player. The problem happens when I try to take control of a player. I can spectate, but when I try to join, the game crashes.

01-14-2009, 07:32 PM	#12
SiberianPenguin Join Date: Sep 2006 Reputation: 33 Posts: 931	guess all we can do is wait for valve to save us. unless a computer wiz out there has a trick up his sleeve

01-14-2009, 07:34 PM	#13
Presto Banned Join Date: Oct 2008 Reputation: 12 Posts: 658	i had some serious stuttering since patch that tends to go away after a minute then comes back at the beginning of the next level.

01-14-2009, 07:34 PM	#14
krhenrikson Join Date: Mar 2008 Reputation: 5 Posts: 181	Help, I want to PLAAYYYYYYY. Same is happening to me. I am getting no error message. I rebooted, restarted, verified files, deleted clientregistry.blob. Nothing works so far. Help, I want to PLAAYYYYYYY.

01-14-2009, 07:35 PM	#15
archzilla Join Date: Mar 2008 Reputation: 1 Posts: 22	Same problem, I can see the intro to nm as the helicopter flies over, as soon as the camera goes into first person it crashes to desktop.