Steam not responding when attempting to log in

04-28-2009, 03:26 PM

I've done the re installation thing, turned off all firewalls/anti virus programs etc but no matter what when I try to sign in it just freezes at the log in part and doesn't do anything. Anyone know how to fix this?

AciD · 04-28-2009, 03:30 PM

Navigate to your Steam folder(C:\Program Files\Steam by default) and delete file called Steam.dll.
Run Steam and wait until it updates fully than try logging in.

04-28-2009, 04:47 PM

Done but unfortunately it still does the same thing. This is only a new problem as it would work perfectly before, but this only came up in the last week

04-28-2009, 07:12 PM

Same thing with me, except i cant get to the login part ;/

04-28-2009, 08:16 PM

i got same problem. this is really annoying.

AciD · 04-28-2009, 09:12 PM

Try deleting all files from you Steam installation folder except Steam.exe and SteamApps folder.
Note: If you want to keep your favorite servers list make a backup copy of file serverbrowser.vdf located in C:\Program Files\Steam\config.
(I assume you got Steam installed in C:\Program Files\Steam)

04-29-2009, 01:26 AM

Appreciate the help but that also does nothing

Blindjonn · 10-29-2009, 02:05 PM

I'm having the same problem, any ideas?

10-29-2009, 02:17 PM

im having the same probs. im loading up steam and not updating past 42%

. i deleted the steam.dll file and still nothing

10-29-2009, 02:43 PM

I've waited months to get a game and then get Steam to play it.
I downloaded Steam a few hours ago, created my account, but every single time I open it and go to log on it goes to 'not responding'.
Talk about an anti-climax

Blindjonn · 10-29-2009, 04:51 PM

Fixed it. Did a completely fresh install, as per these instructions:
http://developer.valvesoftware.com/w...stalling_Steam
After putting my steamapps back in, it still didn't work - so I deleted ClientRegistry.blob and things seemed to work. Just deleting that file without the fresh install didn't, however. Very odd.

11-02-2009, 10:16 AM

Bump......

A fresh install does not fix this issue. After entering my account information the login screen just freezes. Steam.exe shows not responding in the task manager. I had this same issue using Vista, I read on these forums that upgrading to windows 7 would fix this issue. I upgraded to Win7 and it has the same exact issue. I currently have erased everything steam related including Reg keys, the only thing left is the installer I just downloaded from steampowered.com. When I run It, it installs and updates like it should. When I go to login, it freezes and Steam.exe does not respond. Contacting steam Support did not help, they sent me the usual uninstall steam fix. Can ANYONE help with this issue?

11-10-2010, 02:03 AM

You should check out the programs that intefere with steam, there is quite a lot actually , and if you have already checked out the list i suggest that u double check.This is the link : https://support.steampowered.com/kb_...9828-SFLZ-9289

Scott-NBNP · 07-28-2011, 11:54 AM

That link dosn't work, would love to check out the list though?

U62 · 07-30-2011, 06:32 PM

Same problem here. Did a fresh install after having connection issues, and now freeze it login screen.

04-28-2009, 03:26 PM	#1
Buddah86 Guest Posts: n/a	Steam not responding when attempting to log in I've done the re installation thing, turned off all firewalls/anti virus programs etc but no matter what when I try to sign in it just freezes at the log in part and doesn't do anything. Anyone know how to fix this?

10-29-2009, 02:43 PM	#10
IckleCat Guest Posts: n/a	I'm having the same problem... I've waited months to get a game and then get Steam to play it. I downloaded Steam a few hours ago, created my account, but every single time I open it and go to log on it goes to 'not responding'. Talk about an anti-climax

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04-28-2009, 03:30 PM	#2
AciD Volunteer Moderator Join Date: Sep 2007 Reputation: 2263 Posts: 13,874	Navigate to your Steam folder(C:\Program Files\Steam by default) and delete file called Steam.dll. Run Steam and wait until it updates fully than try logging in.

04-28-2009, 04:47 PM	#3
Buddah86 Guest Posts: n/a	Done but unfortunately it still does the same thing. This is only a new problem as it would work perfectly before, but this only came up in the last week

04-28-2009, 07:12 PM	#4
Holocauster Guest Posts: n/a	Same thing with me, except i cant get to the login part ;/

04-28-2009, 08:16 PM	#5
kennypark Guest Posts: n/a	i got same problem. this is really annoying.

04-28-2009, 09:12 PM	#6
AciD Volunteer Moderator Join Date: Sep 2007 Reputation: 2263 Posts: 13,874	Try deleting all files from you Steam installation folder except Steam.exe and SteamApps folder. Note: If you want to keep your favorite servers list make a backup copy of file serverbrowser.vdf located in C:\Program Files\Steam\config. (I assume you got Steam installed in C:\Program Files\Steam)

04-29-2009, 01:26 AM	#7
Buddah86 Guest Posts: n/a	Appreciate the help but that also does nothing

10-29-2009, 02:05 PM	#8
Blindjonn Join Date: Jul 2009 Reputation: 44 Posts: 577	I'm having the same problem, any ideas?

10-29-2009, 02:17 PM	#9
djplutonic Guest Posts: n/a	im having the same probs. im loading up steam and not updating past 42% . i deleted the steam.dll file and still nothing

10-29-2009, 04:51 PM	#11
Blindjonn Join Date: Jul 2009 Reputation: 44 Posts: 577	Fixed it. Did a completely fresh install, as per these instructions: http://developer.valvesoftware.com/w...stalling_Steam After putting my steamapps back in, it still didn't work - so I deleted ClientRegistry.blob and things seemed to work. Just deleting that file without the fresh install didn't, however. Very odd.

11-02-2009, 10:16 AM	#12
Mostly1 Guest Posts: n/a	Bump...... A fresh install does not fix this issue. After entering my account information the login screen just freezes. Steam.exe shows not responding in the task manager. I had this same issue using Vista, I read on these forums that upgrading to windows 7 would fix this issue. I upgraded to Win7 and it has the same exact issue. I currently have erased everything steam related including Reg keys, the only thing left is the installer I just downloaded from steampowered.com. When I run It, it installs and updates like it should. When I go to login, it freezes and Steam.exe does not respond. Contacting steam Support did not help, they sent me the usual uninstall steam fix. Can ANYONE help with this issue?

11-10-2010, 02:03 AM	#13
Muraliy Guest Posts: n/a	You should check out the programs that intefere with steam, there is quite a lot actually , and if you have already checked out the list i suggest that u double check.This is the link : https://support.steampowered.com/kb_...9828-SFLZ-9289

07-28-2011, 11:54 AM	#14
Scott-NBNP Join Date: Jul 2011 Reputation: 0 Posts: 10	That link dosn't work, would love to check out the list though?

07-30-2011, 06:32 PM	#15
U62 Join Date: Jan 2009 Reputation: 1 Posts: 113	Same problem here. Did a fresh install after having connection issues, and now freeze it login screen.