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Old 09-25-2009, 06:24 PM   #1
EPICAC
 
Join Date: Nov 2008
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Problem Getting Anywhere

I'm have a strange problem here that may or may not be obviously caused by what I'm hoping is not the problem. Perhaps key is that I bought Chessmaster: Grandmaster Edition because when I went to install my trusty Chessmaster 10th Edition I ran into this exact same problem. I've now dropped $20 and am a little frustrated.

Here's my problem:
I start the Chessmaster software from either the desktop, steam, or taskbar (it makes no difference) and the screen goes black, shows the Ubisoft video, and brings up the Chessmaster menu. I started my character and was ready to play a game of chess. But once I chose my character the menu space (the rectangle on the screen) goes black.

In Chessmaster 10 I could at least click the [X] to close it despite nothing being displayed but the rotating chessboard with the pieces disappearing at strange intervals (which said to me a video drivers issue). I got windows to try and update the drivers but it said I was up to date.

Here's the kicker:
I've had a 64-bit processor for a while. I just upgraded to Windows 7 Pro x64. I'm really happy with it, but I fear it might be problem. Read on...

Here's my other system specs if they'll help:
AMD Phenom 9500 Quad Core 2.20 GHz CPU
Asus M3A32-MVP Deluxe Motherboard
4 GB of RAM
2 500GB SATA 3.0GB/s Hard Drives
GeForce 7600 GS 512MB PCI Express x16

To Thicken the Plot
When I check the NVIDIA Control Panel and look at the "System Information" tab to check my graphics card it lists:

Operating System: Windows 7 Professional, 64-bit
DirectX version: 11.0

I was not aware (and have trouble believing) that my card could handle DirectX 10.1 much less 11.0. However, it being a somewhat dated card I know it's my bottleneck. I haven't had any problems with anything else though...


So: Any ideas on what's causing Chessmaster: Grandmaster Edition from letting me access the actual game portion? I've tried to run in compatibility mode and got a warning that I shouldn't do that with steam. I was also under the impression that this new Chessmaster was "Vista Ready" which was about 85% of the reason I elected to buy it. I hoped that it would solve my problems being the new version.
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Old 11-05-2010, 09:13 AM   #2
dbag
 
Join Date: Jun 2010
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EPICAC,

I'm running Chessmaster: Grandmaster Edition (11) under Windows 7 with little problems. Maybe it's the fact that you are using the 64-bit version of Vista. I'm using the 32 bit version of 7, and there are only minor issues.

Good luck figuring out what it is!

Sincerely,
John
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Old 03-02-2011, 10:55 AM   #3
amarilloshim
 
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You have to run the game in compatibility mode if you have 64 bit and the game is for 32 bit
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